Job Description

We are seeking to add a CUSTOMER SERVICE/INSIDE SALES Representative to join our team! You will be responsible for helping customers by providing product & service information and resolving technical issues.

Responsibilities:

  • Handle customer calls, inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Take and Enter Customer Orders
  • Pull and Load product for Customer Orders
  • Support Outside Sales Team
  • Maintain stocked showroom with product

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Must be able to multi-task
  • Must have computer skills using Word, Excel & Outlook
  • Must be able to lift product weighing up to 40 pounds
  • Must be able to use hand truck, pallet jack and powered lift equipment
  • Strong desire to learn specialized inventory control and order program using P21

Hours of Operation:

  • Monday - Friday
  • 7:30am - 5:00pm

Company Description

Family owned and operated since 1962. We are a wholesale distributor of paper, packaging and janitorial supplies. Check out our website at

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