Customer Service (CSR) & Sales Associate in North Charleston, South Carolina

Company: Iris Consulting Group - Learning & Advancement

Job Description

We are seeking a Customer Service & Sales Representative (CSR) to join our team! You will be responsible for helping customers by providing product and service information.
NOT A CALL CENTER*

What we are looking for-

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Responsibilities include-

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Gain new customer accounts and upgrade existing customers through face-to-face sales​

Company Description

Iris Consulting Group, a local downtown sales and marketing business, is a place where solutions happen!

We Win. We have been the #1 outsourced sales and marketing resource for telecom in SC since we started.

We win because we believe the best businesses are run in team:
the great ideas often come from surprising sources! We are convinced that a work environment where people are comfortable asking each other for help and stimulating each other to be better, wins! We believe in our people. We have the best people!

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